Delivery & Returns
We are currently shipping orders as Normal. We are now back to a full complement of staff, so service is now returning to normal and the Next day delivery option is available should you require any products urgently (mainland UK).
Our general warehouse and shipping operations are currently not affected and we have implemented improved hygiene and strict distancing rules within the warehouse.
We aim to despatch goods as soon as possible but it usually takes 1 day.
We will send Your order on a tracked 24 hour (depending on the value of order)
Shipping ( 2-3 Business Days ) by Royal Mail or Hermes courier
Personal collection ( Immediate after prior telephone contact )
CANCELLATIONS AND RETURNS
If for any reason You wish to cancel Your Order with Us please send an e-mail to email@example.com. We can cancel the Order at any time so long as the Goods haven’t been despatched.
If Your Order has been despatched. You can return the goods within 7 working days. The Goods must be returned in their perfect, unopened condition and sealed in their original packaging. The costs of returning Goods to Us will be met by You. When We receive the Goods We will authorize a refund. We will refund for the cost of the Goods only.
The Goods will remain Your responsibility until they have been safely delivered to Us. We strongly advise that you insure the Goods and get proof of posting in case of loss or damage.